Associate Quality Specialist

Overview:

iTi Tropicals, the leading supplier of tropical and exotic fruit juice concentrates and purees in North America, seeks a bright, energetic and detail-oriented person to work in our Quality Group. We are looking for a team player with excellent communication skills and the ability to multi-task while paying strict attention to detail. 

This Associate Quality Specialist is responsible for logging, tracking, reviewing, and responding to written customer technical inquiries. The position is also responsible for updating, maintaining, and tracking critical technical documentation in compliance with applicable FSMA regulations regarding fruit juices, concentrates and purees that are a part of iTi Tropicals product portfolio. In addition to customer technical inquiries, job responsibilities may include support of complaints process, continual update and maintenance of quality tracking systems, and support of various verification activities including but not limited to review and approval of food safety documentation, certificates of analysis, and laboratory results.

Position Responsibilities:

• Log in and track progress on technical requests from customers. Review, assess and respond to written technical requests in various formats.

• Update and maintain technical documentation, track changes, and maintain supplier, warehouse, and carrier documents year over year in a systematic fashion to facilitate ease of use and identification.

• Support and assist quality verification activities including but not limited to review and approval of food safety documentation, certificates of analysis and lab testing results.

• Support and assist complaints process as needed.

• Other responsibilities as assigned.

Qualifications:

• Associates or Bachelor’s degree in in Science based field, or other related discipline preferred. Will consider other related qualifications.

• 1-3 years’ experience in related field preferred (quality assurance, safety, regulatory, documentation control, etc.), will consider other related experience.

• Attention to detail and strong organization skills essential.

• Effective verbal and written communication skills.

• Advanced proficiency in Microsoft Office products including Excel, PowerPoint, and Word. Experience in electronic document management systems a plus (e.g. TraceGains).

• Other essential skills include time and task management, strong organization, planning, and interpersonal skills, and effective verbal and written communications.

iTi Tropicals offers a friendly, progressive work environment, a competitive base salary along with an incentive plan and a comprehensive benefits package including health, dental, vision and life insurance as well as a 401K with company match.